Every candidate should be able to take a test, and every visitor to read this site, without asking for help. Where we fall short, we want to hear it and fix it.
What we aim for
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA for two things:
- this website, exampit.com; and
- the candidate interface, meaning every screen a candidate uses to sign in, schedule, check in, take a test, review answers and see results.
The candidate interface is built to WCAG 2.1 AA, and every one of the platform’s twelve item types works with a keyboard and a screen reader. The candidate portal is available in English and Spanish. The screens that client staff use to write items, build forms and run reports have the same target, and we bring them up to it on the same release schedule.
How we test
We test before each release, with people and with tools:
- Keyboard only: every task, from sign-in to submitting a test, done with Tab, Enter, Space and the arrow keys, with focus always visible.
- Screen readers: NVDA and JAWS on Windows, and VoiceOver on macOS and iOS, used to complete a practice test with every item type.
- Color contrast: text measured against 4.5 to 1, and large text, icons and control borders against 3 to 1, in every theme, including high contrast.
- Zoom and reflow: pages checked at 200 percent text size and at 400 percent zoom, where content should reflow without sideways scrolling.
- Automated checks: run on every build to catch missing labels, names and structure, then confirmed by a person, since tools miss much of what matters.
When we find a problem, we log it, rate how badly it blocks a candidate, and fix the most serious ones first.
Known limits
We would rather tell you where things stand than claim more than we can show.
- Complex item types. Drag and drop, hotspot and ordering items work by keyboard, but some candidates using screen readers or switch access still find them slower than other item types. Programs can approve an equivalent item format or extra time for those candidates.
- Content written by clients. Images, documents, audio, video and math inside an exam are as accessible as their author makes them. We provide fields for alt text, captions and transcripts and flag common gaps, but we cannot vouch for content we did not write.
- Remote proctoring steps. Webcam checks, room scans and identity photos can present barriers for some candidates. Programs can approve alternatives, such as a separate room flag, a test site session or a reader, before the window opens.
- Older documents. Some downloadable files on this website may not yet be fully tagged for screen readers. Ask us and we will send an accessible version.
We review this list as we fix issues, and we update this statement when it changes.
Requesting an exam accommodation
Accommodations for an exam, such as extra time, breaks, a reader or a separate room, are decided by the organization that gives the exam: the board, college, certification body or employer, under its own policy. Please contact that organization first. Once it approves an accommodation, we configure it on your record before the window opens.
If you are not sure who to ask, write to support@exampit.com with the name of the exam, and we will tell you who decides and pass your message on.
Report a barrier
If something on this website or in the candidate interface stops you or slows you down, tell us:
- Email: support@exampit.com
- Phone: (505) 203-1090, Monday to Friday, 9 a.m. to 5 p.m. Mountain, plus a support line during scheduled live test windows
It helps to include the page or screen, what you were trying to do, and the browser and any assistive technology you use. A person on our team replies within two business days with what we will do and when. If a barrier blocks you during a live test, call the support line straight away so the program can decide what happens next.
We can also provide the content of any page on this website in another format, such as plain text, on request.
About this statement
This statement applies to exampit.com and the Exampit candidate interface. It was last reviewed on November 6, 2026, and we review it at least once a year and whenever a major release changes how candidates use the platform. Questions about the statement itself can go to legal@exampit.com.